Refund Policy

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Refund Policy – MYMAXY

Last updated: [22/02/2025]

1. General Policy

At MYMAXY, we are committed to providing high-quality training and fitness services through our website and mobile application. Please read our Refund Policy carefully before making any purchase.

By purchasing a subscription, plan, or service, you agree to the terms outlined below.

2. Digital Products & Subscriptions

  • All purchases of digital training programs, fitness plans, and subscriptions are non-refundable once the service has started or content has been accessed.

  • Since our products are digital and instantly accessible, we cannot offer refunds for change of mind, unused time, or lack of results.

3. Exceptions to the No-Refund Policy

We may provide a refund in the following circumstances:

  • Duplicate Payment: If you were charged more than once for the same service.

  • Technical Issues: If you experienced significant technical issues preventing access to our Services, and our support team could not resolve them.

  • Legal Requirements: If applicable laws in your country require a refund within a certain period.

4. Free Trials & Promotions

  • If you signed up for a free trial, you will not be charged until the trial period ends.

  • If you do not wish to continue, you must cancel before the trial ends to avoid charges.

  • Promotional offers are subject to their own terms, and refunds are not provided once the promotional access has begun.

5. How to Request a Refund

If you believe you qualify for a refund, please contact us within 7 days of purchase:

Email: support@mymaxy.com
Address: 275 New N Rd,LONDON,N1 7AA

Please include your order details (name, email, transaction ID) to help us review your request quickly.

6. Processing Refunds

  • Approved refunds will be processed to your original payment method.

  • Processing times may vary depending on your bank or payment provider (typically 5–10 business days).

7. Cancellations

  • You may cancel your subscription at any time via your account settings.

  • After cancellation, you will continue to have access until the end of your billing period.

  • No partial refunds are issued for unused time.

8. Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective upon posting on our website/app.

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